Shipments and returns

Packages are generally dispatched within next working day after receipt of payment and are shipped via SingPost with tracking and drop-off without signature. We will provide you the SingPost Track Number to track your package via the SingPost website.

Shipping fees, where applicable, include handling and packing fees as well as postage costs.

For chargeable item, handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two postal orders placed separately, and shipping fees will apply to each of them.

Boxes are amply sized and your items are well-protected.

Cash On Delivery (Self-Collect / Doorstep Delivery)

We understand fully your perceived risk and even unpleasant past experiences you might have encountered with internet shopping. And to address your  concerns, especially this is your first dealing with Solidum Solutions Shop, we are pleased to introduce our Cash On Delivery Option to make your first time buying experience with us easy, risk free and stress free.

For Self-Collection

We will provide you a collection venue and timing suitable for both.

Please prepare exact cash payment according to the order confirmation. 

For Doorstep Delivery

Please be sure to provide the following for us to contact you:

   1. Your Delivery Address

   2. Mobile or Home Contactable number

Please prepare exact cash payment.

Delivery Zones & Timing: 

Our friendly courier will try to arrange the package delivery within Singapore (main island) Mon-Fri evening 7-10pm scheduled by zones
  ◦ Mon: North
  ◦ Tue: South
  ◦ Wed: East
  ◦ Thu: West
  ◦ Fri: North-East

◦ Order cut-off time by 3pm daily for delivery schedule arrangement. Order after 3pm shall be considered next day order.

◦ We treat our customers with professionalism, respect and courtesy.  We also ask that you treat us with the same respect and courtesy as you would have expected.